I am very pleased with my knee operation, my office visits with you, your nurse Melissa, and your PA Jennifer. You were very gentle with my knee, had great bedside manners, and explained what was happening with my knee and what the plan was to repair it. But what impressed me the most was your honesty. You recommended a partial or full knee replacement, but during the surgery you saw that all I needed was an arthroscopic meniscus repair. After the surgery you informed me that I would need physical therapy. You offered options for physical therapy services anywhere. I chose to receive physical therapy in your facility. The physical therapy staff were caring, informative, and pleasant to work with. I am pleased with the service I received. Josh at the front desk always had a great attitude, smiled, and greeted anyone who came in. He was pleasant on the phone and in person. He answered any questions I had without hesitation. He made me, and others, feel welcomed. In my opinion, he is a great asset to your organization. Quinton was very professional, and patient with me. He would ask me to perform an exercise but before I started, he would explain how the exercise would help me with range of motion and flexibility of the muscles. He was very knowledgeable with my operation and how to tailor my exercises for the most successful outcome of my knee, thigh, and hip. He explains how all three are connected and their functions with my knee. I appreciate having such a qualified physical therapist working with me.
